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Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
Q: WHAT IS THE BEST WAY TO LEARN ABOUT X?
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A: We have put together this 4-minute video in addition to this video that covers our free Extensions including our incredible new 100% front-end page builder Cornerstone. You can also browse our features.
Q: I’VE BOUGHT THE THEME AND HAVE A QUESTION. WHERE DO I GO?
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A: As all support is provided in our Forum, the first thing you’ll want to do is register there. If you have already registered, you can login, and if you have forgotten your password, you can reset it on the login page. Once registered, please first head over to the Knowledge Base where you will find dozens of tutorials covering topics ranging from installation to features to troubleshooting potential issues.
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
Q: WHAT IS THE BEST WAY TO LEARN ABOUT X?
—
A: We have put together this 4-minute video in addition to this video that covers our free Extensions including our incredible new 100% front-end page builder Cornerstone. You can also browse our features.
Q: I’VE BOUGHT THE THEME AND HAVE A QUESTION. WHERE DO I GO?
—
A: As all support is provided in our Forum, the first thing you’ll want to do is register there. If you have already registered, you can login, and if you have forgotten your password, you can reset it on the login page. Once registered, please first head over to the Knowledge Base where you will find dozens of tutorials covering topics ranging from installation to features to troubleshooting potential issues.
At the top of our Knowledge Base and Forum, you will also see a large search box. This will search our entire Knowledge Base and the over 20,000 answered threads in the Forum. Please be sure to browse for answers to your questions there first as virtually every question you can ever think of has already been asked and answered.
Finally, if you are unable to find an answer to your question in the Knowledge Base or by searching the Knowledge Base or Forum, feel free to post a new thread. If you are new to the forum and member center, please read this thread on how to use it. Please remember that all questions are answered in the order they are received and we strive to respond within 24 hours although typically it is much sooner than that. Support covers product related questions and does not include customizations or 3rd party plugins (unless those plugins are integrated into the theme in some way – more detail on 3rd party plugin support).
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